Pingtower Docs
Docs The iOS app Install & sign in

Install & sign in

Get the app, sign up with an email and password, then create or join a tenant.

  1. Install the app

    Join the TestFlight beta.The beta is open to everyone, with no invite needed; when the app ships on the App Store the link changes and your account carries over.

  2. Sign up or sign in

    Email and password. Signing up creates an account and nothing else. Passwords are at least eight characters. The sign-in limiter allows a handful of attempts and then refills over about five minutes, so a mistyped password is not a lockout.

  3. Create or join a tenant

    The second screen is the tenant picker. Create one, paste an invite token a teammate sent you, or redeem a join code from your own box. You can belong to several tenants and switch between them from Account.

  4. Allow notifications

    iOS asks twice: once for ordinary notifications, once for critical alerts. Say yes to both if you want a 3 a.m. page to make a sound.

Pingtower 2.0 needs a new accountThe service was rewritten with the app. Credentials from the 1.0 app do not carry over; sign up again.

Forgotten password

There is no reset flow in the app. Write to [email protected] from the account’s email address.

Last updated 1 Sep 2026 Report a problem with this page