Acme

The Acme store, checkout and API.

Checkout errors for some card payments

Started Oct 5, 17:56 CEST · ongoing for 8 min

  • Checkout · partial outage
  1. Started17:56
  2. Investigating17:58
  3. Identified18:01
  4. Monitoring
  5. Resolved
  1. Identified18:01 CEST

    We've found the cause: our card processor is timing out under load. A fix is rolling out now.

  2. Investigating17:58 CEST

    We're investigating failed card payments at checkout. Some customers see an error when they pay.